Shipping policy

All orders are processed within 1 to 2 business days. Orders are dispatched from our fulfilment warehouse in Hong Kong and shipped worldwide.

Delivery time: Standard delivery typically takes 8 to 15 business days from dispatch, depending on your destination. Delivery times are estimates and may vary during peak periods or due to customs processing.

Shipping cost: Free worldwide shipping on all orders.

Tracking: Once your order ships, you will receive a confirmation email with a tracking number. You can track your order any time at https://ora-organics.co/apps/track123.

Customs and import duties: Orders shipped outside the country of fulfilment may be subject to import duties or taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect address: Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address.

Questions? Email info@ora-organics.co with the subject “Shipping” and your order number.