Privacy policy

This Privacy Policy describes how GSMPLAZA L.L.C-FZ (“Ora Organics”, “we”, “us”) collects, uses and shares your personal information when you visit or make a purchase from ora-organics.co (the “Site”).

Information we collect. When you visit the Site, we collect device and browsing information (IP address, browser, pages viewed) through cookies and similar technologies. When you make a purchase, we collect your name, billing and shipping address, email, phone number and payment information.

How we use it. We use your information to process and fulfil orders, communicate with you, provide customer support, prevent fraud, and, where you have opted in, send marketing updates. You can unsubscribe at any time via the link in any marketing email.

Sharing. We share information with service providers who help us operate the Site, including Shopify (our e-commerce platform), payment processors, and shipping and fulfilment partners. We also use analytics and advertising tools such as Google and Meta (Facebook and Instagram) to measure and improve our marketing. We do not sell your personal information.

Cookies. We use cookies for site functionality, analytics and advertising. You can control cookies through your browser settings.

Your rights. Depending on your location (including the EEA and UK), you may have the right to access, correct, delete or restrict the use of your personal information, or to object to processing. To exercise these rights, contact us at info@ora-organics.co.

Data retention. We retain order information for as long as necessary to fulfil orders and comply with legal and accounting obligations.
Contact. GSMPLAZA L.L.C-FZ, Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, UAE. info@ora-organics.co

Updates. We may update this policy from time to time. The latest version will always be posted on this page.